Is the traditional command-and-control operations management model — which reigned supreme for decades in an era of relative stability and predictability — finally dead? All the signs we see say it is ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

Every supply chain executive knows where to look for performance gains: TMS upgrades, AI-driven warehouse solutions, last-mile optimization. But few are looking in one of the most obvious, yet ...