Are you actually scaling AI? Why scattered tools and pilots are holding companies back.

Omnicom CIO Craig Cuyar discusses AI, data and operating model transformation as the company evolves into a more integrated, ...

Inbank is implementing changes to its operating model and leadership structure to become more product centric, strengthen commercial execution and organizational scalability.

You cannot buy technology and assume it will create an advantage. Competitive advantage tends to come from who is most ...

The Covid-19 pandemic has caused asset managers to fundamentally reevaluate how they work and interact with clients and service providers, according to BNP Paribas Securities Services. Jeffrey Zoller, ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

Across the Middle East, artificial intelligence (AI) has moved from aspiration to action. Governments and enterprises are ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. IT operating models are in transition with ...