Keeping a team accountable is hard work. And as a leader it’s important to understand that accountability is the cornerstone of effective leadership. It’s the adhesive that binds trust, responsibility ...

Most of us have experienced well-intentioned leaders who miss the mark. At one extreme is the command-and-control leader whose “my way or the highway” approach alienates more than inspires. At the ...

Stanley Milgram’s notorious obedience experiment shocked the world—literally. In the 1960s, he asked participants to deliver what they believed were painful electric shocks to a stranger, simply ...

An effective approach to manage and maintain employee accountability is to consider how to make it part of your company’s culture, what I call your “Contractor’s DNA.” If accountability is not part of ...

Fire service leadership demands operational proficiency and an unwavering commitment to ethical principles. The service’s complex and dynamic environment requires leaders who can navigate challenging ...

It shouldn’t be a disciplinary action. It should be a process. When I was in HR, I watched managers dodge conversations about accountability like they were land mines. Not because they didn’t care, ...

To be sure everyone knows what they’re responsible for, you need to assign one of these four roles to every employee in every project. When determining accountability within your company, there are ...

When Netflix recommends you watch “Grace and Frankie” after you’ve finished “Love,” an algorithm decided that would be the next logical thing for you to watch. And when Google shows you one search ...